Posted in: James Holland
Is Patient Satisfaction Related to Diagnosis?
May 1, 2020
With so much emphasis on drivers of patient satisfaction within a facility’s control, a common question MHO receives is whether patient characteristics are influencing satisfaction. This month, MHO examines the relationship between diagnosis and patient satisfaction.
Social Determinants of Health
Jan 31, 2020
It is generally accepted that a hospital’s case mix influences their outcomes, so what’s influencing case mix? In this month’s Analytics in Action, MHO investigates the impact of social determinants in a hospital’s surrounding community on the hospital’s ...