by eSkyCity | May 1, 2020 | James Holland, MHO
With so much emphasis on drivers of patient satisfaction within a facility’s control, a common question MHO receives is whether patient characteristics are influencing satisfaction. This month, MHO examines the relationship between diagnosis and patient...
by eSkyCity | Jan 31, 2020 | James Holland, MHO
It is generally accepted that a hospital’s case mix influences their outcomes, so what’s influencing case mix? In this month’s Analytics in Action, MHO investigates the impact of social determinants in a hospital’s surrounding community on the hospital’s case...
