Is Patient Satisfaction Related to Diagnosis?

With so much emphasis on drivers of patient satisfaction within a facility’s control, a common question MHO receives is whether patient characteristics are influencing satisfaction.  This month, MHO examines the relationship between diagnosis and patient...

Social Determinants of Health

It is generally accepted that a hospital’s case mix influences their outcomes, so what’s influencing case mix? In this month’s Analytics in Action, MHO investigates the impact of social determinants in a hospital’s surrounding community on the hospital’s case...